Privacy Policy
Tasweeqa uses account, listing, conversation, offer, appointment, and order data to operate the marketplace and protect users from misuse.
Data We Store
We store profile details, listing media and descriptions, saved listings, contact submissions, waitlist entries, messages, offers, appointments, order history, support records, and billing or delivery records when a verified paid service is later enabled.
Access Controls
Private marketplace data is restricted to authenticated participants or admins. Public active listings can be viewed by anyone.
Service Providers
Tasweeqa uses service providers such as Clerk for identity and Convex for application data. Payment, external messaging, and product-answer providers remain gated until the related paid add-ons are implemented and verified. We share only the data needed to operate active services.
Messaging And Add-on Data
In-app buyer messages, offers, appointments, seller escalations, and viewing confirmations may be stored to operate the marketplace, handle abuse, resolve disputes, and monitor service quality. Planned external messaging or automation data is stored only if those services are later enabled.
Account Deletion
If an account is deleted, we remove public marketplace exposure for unsold listings and anonymize the profile details we no longer need. Order, offer, appointment, conversation, billing, and support records may be retained where needed for transaction history, fraud prevention, dispute handling, accounting, service security, and legal obligations.