Tasweeqa
Help Center

Everything you want to
know about Tasweeqa.

30+ questions organized by topic — from getting started to selling, buying, AI, and safety.

Getting Started

Tasweeqa is a Qatar second-hand marketplace with an AI WhatsApp assistant. You list your item, save product details, and the AI answers buyer questions from those details. Read our <a href="/${locale}/blog/how-tasweeqa-works" className="text-[var(--accent)] underline underline-offset-4">how Tasweeqa works guide</a> for the full walkthrough.

Yes, Tasweeqa is purpose-built for the Qatari market. We support all major areas including Doha, Lusail, Al Wakrah, and Al Khor. We plan to expand across the GCC in the future.

Click "Start free" and sign up with your email or social account. The process takes under 2 minutes. No app download needed — everything works in your browser.

Yes. Tasweeqa is a responsive web app that works on any phone. Add it to your home screen for quick access. It fully supports both iOS and Android.

Unlike Dubizzle and OLX, Tasweeqa answers repeat WhatsApp questions from saved listing details and organizes conversations by listing. This saves sellers hours and keeps serious buyers easier to review.

Selling on Tasweeqa

Choose the Cars category, add photos and specs, and set your price. The AI will answer questions about model, mileage, and mechanical condition. See our <a href="/${locale}/blog/sell-car-qatar-guide" className="text-[var(--accent)] underline underline-offset-4">complete car selling guide for Qatar</a>.

Research the market price for your model, then discount 20–40% based on condition and age. Tasweeqa helps with smart price guidance that filters out unreasonably low offers before they reach you.

During launch, you can list up to 3 active items completely free. For power sellers, our Starter AI and Pro AI plans allow 5 and 25 listings respectively.

Absolutely. You can write your listing in Arabic, English, or both. The AI replies in the buyer's language whenever the saved details support an answer.

Free listings remain active for 30 days and can be renewed at no cost. Paid plan listings stay active for the duration of your subscription.

Buying on Tasweeqa

Use the search bar or browse the Furniture category. You can filter by area (Al Sadd, Lusail, Al Wakrah), price, and condition. Every listing shows photos, full details, and a way to contact the seller.

Yes. You can send your offer via WhatsApp. The AI filters out extremely low offers and passes reasonable ones directly to the seller.

Each listing has a "Contact" button that opens a WhatsApp chat with the seller. If the seller is on an AI plan, initial replies come instantly from the smart assistant.

We rely on seller ratings and community reporting. We always recommend inspecting items in person before paying. See our <a href="/${locale}/blog/safety-tips" className="text-[var(--accent)] underline underline-offset-4">safety tips guide</a>.

Yes, click the heart icon to save any listing to your "Favorites" list. You will need to sign in to use this feature.

AI & WhatsApp

When you publish a listing, you save product details (price, condition, specs). When a buyer sends a WhatsApp message, the AI reads from those details and replies instantly — in Arabic or English.

Yes. The system auto-detects the buyer's language and replies accordingly. If they ask in Arabic, it replies in Arabic. If they ask in English, it replies in English.

Absolutely. From your dashboard you can enable or disable AI replies at any time. When off, all messages come directly to you.

The system never guesses. If a question is outside the saved product details, it politely apologizes and leaves the question for you to follow up. No wrong information — ever.

You can choose. For privacy, you can use a dedicated Tasweeqa WhatsApp line that relays messages to you without exposing your personal number.

Safety & Trust

Tasweeqa provides a rating system and safety alerts. We always recommend meeting buyers in public places like malls or busy petrol stations. Never share personal information before confirming buyer seriousness.

We use identity verification, seller ratings, and community reporting. Any suspicious account is suspended immediately. Read <a href="/${locale}/blog/avoid-scams" className="text-[var(--accent)] underline underline-offset-4">how to avoid scams</a>.

Yes, this is our top recommendation. Locations like City Center Doha, Lusail, or Katara provide a safe and comfortable environment for both parties. Avoid inviting strangers to your home.

Use the appointment confirmation system in Pro AI plans. If it happens repeatedly, you can report the user. We recommend setting a backup plan before traveling to meet.

Yes, we require phone verification for active sellers. For paid plans, we recommend official ID verification to build trust with buyers.

Pricing & Payments

Yes — basic listings are completely free. You only pay for advanced features like AI WhatsApp replies and analytics. There is zero commission on sales.

Starter AI (QAR 99/month) — 5 listings, 250 conversations. Pro AI (QAR 249/month) — 25 listings, 2,000 conversations with higher limits and analytics. <a href="/${locale}/for-sellers#pricing" className="text-[var(--accent)] underline underline-offset-4">See full pricing</a>.

No, zero commission. You keep 100% of the sale price. We believe your success is our success.

Secure payment via Stripe with credit or debit card. You can cancel anytime from your dashboard. No hidden fees.

You can cancel anytime and continue using the service until the end of your paid period. We do not offer partial refunds for used periods, but you can contact us for special cases.

Still have questions?

Our team is ready to help. Reach out directly and we will reply within hours.